FAQs
Q: Is shipping discreet?
A: Yes, all orders are shipped in 100% discreet packaging. There will be no visible branding or product details on the package, ensuring your privacy.
Q: What kinds of payment are accepted?
A: At this time, we accept payment via Paypal (both Paypal account and Credit Card) which is one of the most secured online payment gateway in order for you to make payment through internet.
Q: Is it used?
A: We will definitely sell brand new products, there are no secondhand or used products in here, you can trust on that.
Q: Do I have to pay for custom tax?
A: We cover all the custom tax worldwide, you don’t need to pay any taxes.
Q: What shipping method do we offer?
A: Standard Shipping and UPS / DHL Express are the most common shipping methods
For your benefit, the shipping way is determined by your shipping address and specific situation.
Q: What if I’m not available when my package arrives?
A: It shall be highly appreciated if you can be at your shipping address for a signature. But don’t worry if you can not. Go to the local express shipping company or post office with your tracking NO to pick up the parcel as soon as possible when you are back home.
Q: How to order?
A: Ordering is easy and simple. Just follow the steps mentioned, and here are some instructions.
Please login or register. View the products and add the one you want to buy to the shopping cart. Don’t forget to choose the size or color before you add.
Click the shopping cart and confirm what you selected and update the quantity. If there are no problems, click “Continue to Checkout” to continue.
Complete buyer information, shipping, and payment option. Click “Continue Checkout” to make the payment.
Once your payment has been processed, we will send an email confirming your order information. The order processing will begin when the due payment is received. The tracking number and tracking links will be sent to your registered email address once your order is shipped out.
Note: Some Email Service Provider (ESP) may regard this confirmation email as spam, so please make sure to check your junk folder if you did not receive it in the inbox.